Terms and Conditions Electrify24 https://Electrify24.nl/

Table of Contents

Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of Right of Withdrawal
Article 9 – The Price
Article 10 – Conformity and Warranty
Article 11 – Delivery and Performance
Article 12 – Ongoing Transactions: Duration, Termination, and Renewal
Article 13 – Payment
Article 14 – Complaints Procedure
Article 15 – Right to Terminate
Article 16 – Force Majeure
Article 17 – Insurance
Article 18 – Right of Suspension
Article 19 – Right of Retention
Article 20 – Set-Off
Article 21 – Disputes
Article 22 – Additional or Deviating Provisions
Article 23 – Information Provided by the Customer
Article 24 – Intellectual Property
Article 25 – Penalty Clause
Article 26 – Indemnification
Article 27 – Notice of Default
Article 28 – Joint and Several Liability of the Customer
Article 29 – Liability of Electrify24
Article 30 – Limitation Period
Article 31 – Amendment of the Agreement
Article 32 – Amendment of General Terms and Conditions
Article 33 – Transfer of Rights
Article 34 – Consequences of Nullity or Voidability
Article 35 – Consequences of Late Payment

Article 1 – DefinitionsIn these terms and conditions, the following definitions apply:

Electrify24: Electrify24, established in Benthuizen, registered with the Chamber of Commerce under number 83824308.
Customer: The person or entity with whom Electrify24 has entered into an agreement.
Parties: Electrify24 and the Customer together.
Cooling-Off Period: The period within which the consumer can exercise their right of withdrawal.
Consumer: A natural person who is not acting in the course of a profession or business and enters into a distance contract with the entrepreneur.
Day: Calendar day.
Ongoing Transaction: A distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.
Durable Medium: Any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.
Right of Withdrawal: The consumer’s option to cancel the distance contract within the cooling-off period.
Model Form: The model withdrawal form provided by the entrepreneur, which a consumer can use to exercise their right of withdrawal.
Entrepreneur: The natural or legal person offering products and/or services to consumers at a distance.
Distance Contract: An agreement concluded within a system organized by the entrepreneur for the distance sale of products and/or services, using one or more means of distance communication exclusively up to and including the conclusion of the agreement.
Means of Distance Communication: A method that can be used to conclude an agreement without the consumer and entrepreneur being physically present in the same location.
General Terms and Conditions: These General Terms and Conditions of the entrepreneur.

Article 2 – Identity of the EntrepreneurElectrify24
Verbreepark 5L1, 2731BR Benthuizen
Phone: (079) 369-0054
Email: info@electrify24.nl
Chamber of Commerce: 83824308
VAT Number: NL003874929B25

Article 3 – Applicability

These General Terms and Conditions apply to all offers, quotations, activities, orders, agreements, and deliveries of services or products by or on behalf of Electrify24, to both consumers and business customers. They also apply to every offer and distance contract as defined by law.
Before concluding a distance contract, the text of these General Terms and Conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the terms can be inspected at the entrepreneur’s premises and will be sent free of charge upon request.
If the distance contract is concluded electronically, the text of these General Terms and Conditions may, in deviation from the previous paragraph, be provided electronically in such a way that the consumer can easily store it on a durable medium. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the terms can be accessed electronically and that they will be sent free of charge electronically or otherwise upon request.
Deviations from these General Terms and Conditions are only valid if expressly agreed in writing by the parties. Additional or deviating terms and conditions of the customer or third parties are expressly excluded unless otherwise agreed in writing. If specific product or service conditions apply in addition to these General Terms and Conditions, the most favorable provision for the consumer prevails in case of contradictions.
If one or more provisions in these General Terms and Conditions are wholly or partially void or voided, the agreement and these terms remain in force for the rest, and the relevant provision will be replaced by mutual agreement with a provision that approximates the original as closely as possible.
Situations not covered by these General Terms and Conditions shall be assessed in the spirit of these terms.
Ambiguities regarding the interpretation or content of one or more provisions of these terms shall be interpreted in the spirit of these General Terms and Conditions.

Article 4 – The Offer

If an offer or quotation has a limited validity period or is subject to conditions, this will be explicitly stated in the offer or quotation. By default, an offer or quotation is valid for a maximum of 1 month unless otherwise specified.
Offers and quotations are non-binding unless explicitly stated otherwise. Electrify24 is entitled to modify or adjust the offer.
If the customer does not accept an offer or quotation within the applicable period, the offer or quotation expires.
Offers and quotations do not apply to repeat orders unless expressly agreed in writing.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a truthful representation of the offered products and/or services. Obvious mistakes or errors in the offer do not bind the entrepreneur.
All images, specifications, and data in the offer are indicative and cannot lead to compensation or termination of the agreement.
Images of products are a truthful representation of the offered products. The entrepreneur cannot guarantee that the displayed colors exactly match the actual colors of the products.
Each offer contains information that makes clear to the consumer the rights and obligations associated with accepting the offer, particularly:
- The price including taxes;
- Any shipping costs;
- The manner in which the agreement will be concluded and the actions required for this;
- Whether or not the right of withdrawal applies;
- The method of payment, delivery, and performance of the agreement;
- The period for accepting the offer or the period within which the entrepreneur guarantees the price;
- The rate for distance communication if the costs are calculated on a basis other than the regular basic rate;
- Whether the agreement is archived after conclusion and, if so, how it can be accessed by the consumer;
- The way the consumer can check and correct the provided data before concluding the agreement;
- Any languages other than Dutch in which the agreement can be concluded;
- The codes of conduct to which the entrepreneur is subject and how the consumer can consult these electronically;
- The minimum duration of the distance contract in case of an ongoing transaction.

Article 5 – The Agreement

Subject to the provisions of paragraph 4, the agreement is concluded when the consumer accepts the offer and meets the associated conditions. If a non-binding offer or quotation is accepted, Electrify24 reserves the right to withdraw it within 3 days of receipt of acceptance without the customer deriving any rights from this.
If the consumer accepts the offer electronically, the entrepreneur will promptly confirm receipt of the acceptance electronically. As long as the entrepreneur has not confirmed this acceptance, the consumer may terminate the agreement.
Verbal acceptance only binds Electrify24 after the customer has confirmed it in writing or electronically.
If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
Within legal frameworks, the entrepreneur may verify whether the consumer can meet their payment obligations and investigate relevant facts and factors for responsibly entering into the distance contract. If the entrepreneur has valid reasons not to enter into the agreement, they are entitled to refuse an order or request or attach special conditions to its execution.
With the product or service, the entrepreneur will provide the consumer with the following information in writing or in a way that allows the consumer to store it accessibly on a durable medium:
- The visiting address of the entrepreneur’s establishment where the consumer can address complaints;
- The conditions and manner in which the consumer can exercise the right of withdrawal, or a clear statement that the right of withdrawal is excluded;
- Information about warranties and existing after-sales service;
- The information listed in Article 4, paragraph 3, unless already provided before the execution of the agreement;
- The requirements for terminating the agreement if it has a duration of more than one year or is indefinite.
In the case of an ongoing transaction, the provision in the previous paragraph applies only to the first delivery.
Every agreement is entered into under the suspensive condition of sufficient availability of the relevant products.

Article 6 – Right of WithdrawalFor Products:

When purchasing products, the consumer has the option to terminate the agreement without stating reasons within 14 days. This cooling-off period starts the day after the consumer, or a representative designated by the consumer and notified to the entrepreneur, receives the product.
During the cooling-off period, the consumer will handle the product and packaging with care. They will only unpack or use the product to the extent necessary to assess whether they wish to keep it. If exercising their right of withdrawal, the consumer will return the product with all accessories and, if reasonably possible, in its original condition and packaging, following the entrepreneur’s reasonable and clear instructions.
If the consumer wishes to exercise their right of withdrawal, they must notify the entrepreneur within 14 days of receiving the product, using the model form or another communication method, such as email. After notifying the entrepreneur, the consumer must return the product within 14 days. The consumer must prove that the delivered goods were returned on time, for example, with proof of shipment.
If the consumer does not notify their intent to exercise the right of withdrawal or does not return the product within the periods mentioned in paragraphs 2 and 3, the purchase is final.

For Services:

When purchasing services, the consumer has the option to terminate the agreement without stating reasons within at least 14 days, starting on the day the agreement is concluded.
To exercise their right of withdrawal, the consumer will follow the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest upon delivery.

Article 7 – Costs in Case of Withdrawal

The consumer bears the direct costs of returning the product.
If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after withdrawal, provided the product has been received by the entrepreneur or conclusive proof of complete return is provided. Refunds will be made using the same payment method used by the consumer unless the consumer explicitly agrees to another method.
If the product is damaged due to careless handling by the consumer, the consumer is liable for any depreciation in value.
The consumer cannot be held liable for depreciation of the product if the entrepreneur has not provided all legally required information about the right of withdrawal before concluding the purchase agreement.

Article 8 – Exclusion of Right of Withdrawal

The entrepreneur may exclude the consumer’s right of withdrawal for products as described in paragraphs 2 and 3, provided this is clearly stated in the offer or at least in time before concluding the agreement.
Exclusion of the right of withdrawal is only possible for products:
- Made to the consumer’s specifications;
- That are clearly personal in nature;
- That cannot be returned due to their nature;
- That can spoil or age quickly;
- Whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;
- For individual newspapers and magazines;
- For audio and video recordings and computer software whose seals have been broken by the consumer;
- For hygienic products whose seals have been broken by the consumer.
Exclusion of the right of withdrawal is only possible for services:
- Related to accommodation, transport, restaurant services, or leisure activities to be performed on a specific date or during a specific period;
- Whose delivery has started with the consumer’s explicit consent before the cooling-off period has expired;
- Related to betting and lotteries.

Article 9 – The Price

During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates or legal regulations.
The entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market beyond their control at variable prices. This is stated in the offer, along with the fact that any prices are indicative.
All prices for products or services listed by Electrify24, such as on the website or otherwise communicated, may be changed at any time. Price adjustments will be communicated to the customer before they take effect.
For services, the price is determined based on the actual hours spent, calculated at Electrify24’s standard hourly rates applicable during the period the work is performed, unless otherwise agreed in writing.
If a total amount is agreed for services, this is considered an indicative price unless a fixed price is expressly agreed in writing. Electrify24 is entitled to deviate up to 10% from this indicative price.
If the indicative price is exceeded by more than 10%, Electrify24 will inform the customer in a timely manner about the reasons for the higher price. The customer then has the right to cancel the part of the order exceeding the indicative price plus 10%.
Price increases within 3 months of the agreement’s conclusion are only permitted if they result from legal regulations or provisions. Price increases after 3 months are only permitted if the entrepreneur has stipulated this and the consumer has the right to terminate the agreement effective from the date the price increase takes effect.
Prices stated in the offer include VAT but exclude additional costs such as administrative fees, levies, and travel, shipping, or transport costs unless expressly stated or agreed otherwise.
All prices are subject to printing and typesetting errors. The entrepreneur accepts no liability for the consequences of such errors and is not obliged to deliver the product at the incorrect price.
The consumer has the right to terminate the agreement if they do not agree with a price increase.

Article 10 – Conformity and Warranty

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, reasonable requirements of reliability and/or usability, and the legal provisions and/or government regulations existing on the date the agreement is concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
Any warranty provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims the consumer can assert against the entrepreneur under the agreement.
Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 2 months of discovering the defect.
The entrepreneur’s warranty period corresponds to the manufacturer’s warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer or for any advice regarding the use or application of the products.
For agreements involving services, Electrify24 only has an obligation of effort, not an obligation of result.
The warranty does not apply if:
- The consumer has repaired and/or modified the delivered products themselves or had them repaired/modified by third parties;
- The delivered products have been exposed to abnormal conditions or otherwise handled carelessly or contrary to the entrepreneur’s instructions and/or packaging guidelines;
- The defect is wholly or partially the result of government regulations regarding the nature or quality of the materials used.

Article 11 – Delivery and Performance

Electrify24 will perform the agreement to the best of its knowledge and ability and in accordance with the standards of good workmanship. The entrepreneur will exercise the greatest possible care in receiving and executing orders for products and assessing requests for services.
Electrify24 is entitled to have the agreed services performed (partially) by third parties.
The execution of the agreement takes place in mutual consultation, after written agreement and payment of any agreed advance by the customer. It is the customer’s responsibility to ensure that Electrify24 can start the execution on time. Any additional costs or hours resulting from the customer’s failure to enable timely execution are for the customer’s account.
The delivery address is the address provided by the consumer to the company.
Subject to paragraph 7, Electrify24 will execute accepted orders promptly, but no later than within 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed or partial, the consumer will be notified no later than 30 days after placing the order. The consumer may then terminate the agreement at no cost, without entitlement to compensation.
All delivery times are indicative. No rights can be derived from stated deadlines, and exceeding them does not entitle the consumer to compensation.
If delivery is impossible, Electrify24 will make every effort to provide a replacement item. It will be clearly stated upon delivery if a replacement item is provided. The right of withdrawal applies to replacement items. The costs of any return shipment are borne by the entrepreneur.
The risk of damage and/or loss of products rests with Electrify24 until the moment of delivery to the consumer or a pre-designated representative, unless expressly agreed otherwise.

Article 12 – Ongoing Transactions: Duration, Termination, and RenewalTermination

The consumer may terminate an agreement entered into for an indefinite period for the regular delivery of products (including electricity) or services at any time, subject to the agreed termination rules and a notice period of up to one month.
The consumer may terminate an agreement entered into for a fixed period for the regular delivery of products (including electricity) or services at any time at the end of the fixed period, subject to the agreed termination rules and a notice period of up to one month.
The consumer may terminate the agreements mentioned in the previous paragraphs:
- At any time, without restriction to a specific time or period;
- In the same manner as they were entered into;
- With the same notice period as the entrepreneur has stipulated for themselves.

Renewal

An agreement entered into for a fixed period for the regular delivery of products (including electricity) or services may not be tacitly renewed or extended for a fixed period.
Notwithstanding the previous paragraph, an agreement for a fixed period for the regular delivery of daily, news, and weekly newspapers and magazines may be tacitly renewed for a fixed period of up to three months, provided the consumer can terminate the renewed agreement at the end of the extension with a notice period of up to one month.
An agreement for a fixed period for the regular delivery of products or services may only be tacitly extended for an indefinite period if the consumer can terminate at any time with a notice period of up to one month, or up to three months if the agreement involves the regular, but less than monthly, delivery of daily, news, and weekly newspapers and magazines.
An agreement with a limited duration for the regular introductory delivery of daily, news, and weekly newspapers and magazines (trial or introductory subscription) will not be tacitly continued and ends automatically after the trial or introductory period.

Duration

If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of up to one month, unless reasonableness and fairness preclude termination before the end of the agreed duration.

Article 13 – Payment

Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the cooling-off period as referred to in Article 6, paragraph 1. In the case of a service agreement, this period begins after the consumer receives confirmation of the agreement.
The consumer has the duty to promptly report inaccuracies in provided or stated payment details to the entrepreneur.
In case of non-payment by the consumer, the entrepreneur, subject to legal restrictions, has the right to charge reasonable costs previously communicated to the consumer.

Article 14 – Complaints Procedure

The customer must inspect a product or service provided by Electrify24 for any shortcomings as soon as possible.
Complaints about the execution of the agreement must be submitted to Electrify24 fully and clearly described, as soon as possible but no later than 1 month after the discovery of the shortcomings. The customer must provide as detailed a description as possible to enable Electrify24 to respond adequately and must demonstrate that the complaint relates to an agreement between the parties.
During ongoing work, a complaint does not oblige Electrify24 to perform work other than agreed.
Electrify24 has a sufficiently publicized complaints procedure and handles complaints in accordance with this procedure.
Submitted complaints will be answered within 14 days of receipt. If a complaint requires a longer processing time, the customer will receive a confirmation of receipt within this period, along with an indication of when a more detailed response can be expected.
A complaint does not suspend Electrify24’s obligations unless otherwise indicated in writing.
If a complaint is found to be justified, Electrify24 will, at its discretion, replace or repair the delivered products free of charge.
If the complaint cannot be resolved amicably, a dispute arises that is subject to the dispute resolution procedure.
Customers are advised to first contact Electrify24 with complaints. It is also possible to submit complaints via the European ODR platform (http://ec.europa.eu/odr). Electrify24 is not currently affiliated with a quality mark with a dispute resolution committee.

Article 15 – Right to Terminate

The customer has the right to terminate the agreement if Electrify24 culpably fails to fulfill its obligations, unless the failure, due to its special nature or minor significance, does not justify termination.
If the fulfillment of Electrify24’s obligations is not permanently or temporarily impossible, termination can only take place after Electrify24 is in default.
Electrify24 has the right to terminate the agreement with the customer if the customer does not fully or timely fulfill their obligations under the agreement, or if Electrify24 becomes aware of circumstances that give it reasonable grounds to believe that the customer will not properly fulfill their obligations.

Article 16 – Force Majeure

In addition to the provisions of Article 6:75 of the Dutch Civil Code, a failure by Electrify24 to fulfill any obligation toward the customer cannot be attributed to Electrify24 in a situation independent of its control, which wholly or partially prevents the fulfillment of its obligations or makes it unreasonable to expect Electrify24 to fulfill them.
The force majeure situations referred to in paragraph 1 include, but are not limited to: emergencies (such as civil war, uprising, riots, natural disasters, etc.); non-performance or force majeure of suppliers, delivery services, or other third parties; unexpected power, electricity, internet, computer, or telecom failures; computer viruses, strikes, government measures, unforeseen transport problems, adverse weather conditions, and work stoppages.
If a force majeure situation occurs that prevents Electrify24 from fulfilling one or more obligations to the customer, those obligations are suspended until Electrify24 can fulfill them again.
If a force majeure situation lasts for at least 30 calendar days, both parties may terminate the agreement in writing, in whole or in part.
Electrify24 is not liable for any (damage) compensation in a force majeure situation, even if it derives any advantage from the situation.

Article 17 – Insurance

The insurance obligations mentioned in this article apply only to business customers and/or agreements involving physical delivery or work. These insurance obligations do not apply to consumers ordering through the webshop.
The customer is obliged to adequately insure and keep insured the following items against, among other things, fire, explosion, water damage, and theft:
- Delivered items necessary for the execution of the underlying agreement;
- Items belonging to Electrify24 present at the customer’s location;
- Items delivered under retention of title.
At Electrify24’s first request, the customer shall provide the insurance policy for inspection.
Unless expressly agreed otherwise, the customer is responsible for taking out a Construction All Risk (CAR) insurance at their own expense and cannot claim compensation for any damage that would otherwise be covered by this insurance.

Article 18 – Right of SuspensionUnless the customer is a consumer, the customer waives the right to suspend the performance of any obligation arising from this agreement.

Article 19 – Right of Retention

Electrify24 may exercise its right of retention and hold the customer’s products until the customer has paid all outstanding invoices to Electrify24, unless the customer has provided sufficient security for those costs.
The right of retention also applies based on previous agreements under which the customer still owes payments to Electrify24.
Electrify24 is never liable for any damage the customer may suffer as a result of exercising its right of retention.

Article 20 – Set-OffUnless the customer is a consumer, the customer waives their right to set off a debt to Electrify24 against a claim on Electrify24.

Article 21 – Disputes

Agreements between the entrepreneur and the consumer to which these General Terms and Conditions apply are exclusively governed by Dutch law, even if the consumer resides abroad.
The Vienna Sales Convention does not apply.
The Dutch court in the district where Electrify24 is established/operates/has its office is exclusively competent to hear any disputes between the parties, unless mandatory law prescribes otherwise.

Article 22 – Additional or Deviating ProvisionsAdditional or deviating provisions from these General Terms and Conditions may not be to the detriment of the consumer and must be recorded in writing or in a way that allows the consumer to store them accessibly on a durable medium.

Article 23 – Information Provided by the Customer

The customer shall provide all information, data, and documents relevant to the correct execution of the agreement to Electrify24 in a timely manner, in the desired form and manner.
The customer guarantees the accuracy, completeness, and reliability of the provided information, data, and documents, even if they originate from third parties, unless otherwise follows from the nature of the agreement.
At the customer’s request, Electrify24 will return the relevant documents.
If the customer does not provide the information, data, or documents reasonably required by Electrify24, or does so late or improperly, resulting in a delay in the execution of the agreement, the resulting additional costs and hours are for the customer’s account.

Article 24 – Intellectual Property

Electrify24 retains all intellectual property rights (including copyright, patent rights, trademark rights, design and model rights, etc.) on all designs, drawings, writings, data carriers or other information, quotations, images, sketches, models, mock-ups, etc., unless the parties have agreed otherwise in writing.
The customer may not copy, show to third parties, provide, or otherwise use these intellectual property rights without prior written permission from Electrify24.

Article 25 – Penalty Clause

If the other party violates the article of these General Terms and Conditions regarding confidentiality or intellectual property, they forfeit an immediately due penalty for each violation in favor of the trade name:
- If the other party is a consumer, the penalty is €1,000.
- If the other party is a legal entity, the penalty is €5,000.
Additionally, the other party forfeits an amount equal to 5% of the penalty mentioned in paragraph 1 for each day the violation continues.
No prior notice of default or legal proceedings are required for this penalty to be incurred, nor does any form of damage need to be demonstrated.
The incurrence of the penalty referred to in paragraph 1 does not affect Electrify24’s other rights, including its right to claim compensation in addition to the penalty.

Article 26 – IndemnificationThe customer indemnifies Electrify24 against all third-party claims related to the products and/or services provided by Electrify24, insofar as the customer is a business customer. This indemnification obligation does not apply to consumers.

Article 27 – Notice of Default

The customer must notify Electrify24 of any notice of default in writing.
It is the customer’s responsibility to ensure that a notice of default actually reaches Electrify24 in a timely manner.

Article 28 – Joint and Several Liability of the CustomerIf Electrify24 enters into an agreement with multiple customers, each of them is jointly and severally liable for the full amounts owed to Electrify24 under that agreement.

Article 29 – Liability of Electrify24

Electrify24 is only liable for any damage suffered by the customer if and insofar as that damage is caused by intent or deliberate recklessness.
If Electrify24 is liable for any damage, it is only liable for direct damage arising from or related to the execution of an agreement.
Electrify24 is never liable for indirect damage, such as consequential damage, lost profits, missed savings, or damage to third parties.
If Electrify24 is liable, its liability is limited to the amount paid out by a concluded (professional) liability insurance policy, and in the absence of (full) payment by an insurance company, the liability is limited to the (portion of the) invoice amount to which the liability relates.
All images, photos, colors, drawings, and descriptions on the website or in a catalog are indicative only and approximate, and cannot give rise to compensation and/or (partial) termination of the agreement and/or suspension of any obligation.

Article 30 – Limitation PeriodAny right of the customer to compensation from Electrify24 expires in any case 12 months after the event from which the liability directly or indirectly arises. This does not exclude the provisions of Article 6:89 of the Dutch Civil Code.

Article 31 – Amendment of the AgreementIf, after concluding the agreement, it becomes necessary to amend or supplement its content for its execution, the parties will adjust the agreement accordingly in a timely manner and in mutual consultation.

Article 32 – Amendment of General Terms and Conditions

Electrify24 is entitled to amend or supplement these General Terms and Conditions.
Minor changes can be made at any time.
Electrify24 will discuss significant substantive changes with the customer as much as possible in advance.
Consumers are entitled to terminate the agreement in the event of a material change to the General Terms and Conditions.

Article 33 – Transfer of Rights

The customer’s rights under an agreement between the parties cannot be transferred to third parties without the prior written consent of Electrify24.
This provision has property law effect as referred to in Article 3:83, paragraph 2, of the Dutch Civil Code.

Article 34 – Consequences of Nullity or Voidability

If one or more provisions of these General Terms and Conditions are null or voidable, this does not affect the other provisions of these terms.
A provision that is null or voidable will be replaced by a provision that most closely approximates what Electrify24 intended when drafting the terms on that point.

Article 35 – Consequences of Late Payment

These provisions apply to all customers unless otherwise provided by law or in these terms.
If the customer does not pay within the agreed period, Electrify24 is entitled to charge interest from the day the customer is in default, with a partial month counted as a full month.
If the customer is in default, they also owe extrajudicial collection costs and any compensation to Electrify24.
Collection costs are calculated in accordance with the Decree on Compensation for Extrajudicial Collection Costs.
In case of late payment, Electrify24 may suspend its obligations until the customer has fulfilled their payment obligation.
In the event of liquidation, bankruptcy, seizure, or suspension of payment of the customer, Electrify24’s claims are immediately due and payable.
If the customer refuses to cooperate in the execution of the agreement, they remain obliged to pay the agreed price to Electrify24.
For consumers, the statutory provisions regarding payment terms and the right of withdrawal apply. These general payment conditions are not intended to limit consumer rights arising from mandatory consumer law.

Drawn up on June 2, 2025.